Role Transition: Student to RN
Conflict Resolution
Navigating interpersonal dynamics with colleagues is a hallmark of a professional RN.
Conflict Strategies
- Use 'I' statements to focus on behaviors rather than personal attacks.
- Separate the person from the problem to keep discussions objective.
- Focus on collaborative outcomes that prioritize patient safety above all.
Professional Conduct
- Address concerns privately rather than in front of patients or team members.
- Seek input from a mentor or charge nurse for unresolved team friction.
- Practice active listening to fully understand the opposing perspective before responding.
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