Nursing Management and Leadership
Quality Improvement (QI)
Quality improvement aims to enhance patient safety and healthcare outcomes through continuous process evaluation.
QI Process
- Identify a clinical problem
- Collect baseline data
- Analyze gaps in care
- Implement changes and re-evaluate
Key Metrics
- Sentinel events
- Root Cause Analysis (RCA)
- Patient satisfaction scores
- Length of stay
- Readmission rates
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